Contact Us
Get in touch with our team for support, questions, or feedback
Get In Touch
Our team is available to assist you with any questions about trading, account issues, or verification processes. We typically respond within 24 hours.
Address
191 Jackson Flats, Andersonton, SW15 4AF
Phone
+447252407273
info@dmarket-cs2skins.com
Support Hours
24/7 for urgent issues
9am - 6pm GMT for general inquiries
Send Us a Message
Frequently Asked Questions
How do I verify a special pattern skin?
For pattern verification, contact our support team with screenshots of the item and its float value. Our pattern experts will verify the authenticity and provide an estimated value within 24 hours.
What payment methods do you accept?
We currently accept major credit cards, PayPal, Bitcoin, Ethereum, and Steam Wallet funds. All payment processing is secured with industry-standard encryption.
How does your escrow system work?
Our escrow system holds both the payment and the item until both parties confirm the transaction details. This ensures that buyers receive exactly what they paid for and sellers receive their payment securely.
What are your marketplace fees?
Our standard fee is 5% for sellers. Buyers do not pay additional fees beyond the listed price. For high-value items (over $1,000), reduced fees may apply - contact our team for details.
How long does delivery take?
Most items are delivered instantly after payment confirmation. For items requiring manual verification (such as rare patterns or high-value skins), delivery may take up to 24 hours.
What if I have an issue with my purchase?
Contact our support team immediately with your order number and description of the issue. Our customer protection policy ensures that all legitimate concerns are addressed promptly and fairly.
Fun Fact!
The most expensive CS2 skin ever sold was a StatTrak M4A4 Howl (Factory New) with special stickers for over $100,000 in 2023. That's more expensive than many luxury cars!