Privacy Policy
Last updated: April 25, 2024
At D Market, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our marketplace services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect via the Website includes:
1.1 Personal Data
Personally identifiable information, such as your name, email address, telephone number, and demographic information (such as your age, gender, nationality) that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Website.
1.2 Derivative Data
Information our servers automatically collect when you access the Website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.
1.3 Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
1.4 Steam Account Data
When you connect your Steam account, we collect information such as your Steam ID, Steam username, avatar, and inventory information necessary to facilitate trades and transactions on our marketplace.
1.5 Transaction Data
We collect data about your purchases and trades on our platform, including the items involved, transaction amounts, dates, and related information to maintain transaction records and provide our services.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
- Create and manage your account
- Process transactions and send transaction notifications
- Complete marketplace transactions between buyers and sellers
- Facilitate secure trading of CS2 skins and other digital items
- Verify the authenticity and value of traded items
- Respond to customer service and support requests
- Send you technical notices, updates, security alerts, and administrative messages
- Prevent fraudulent transactions and monitor against theft
- Compile anonymous statistical data and analysis for use internally or with third parties
- Deliver targeted advertising, newsletters, and other information regarding promotions and the Website to you
- Increase the efficiency and operation of the Website
- Monitor and analyze usage and trends to improve your experience with the Website
- Resolve disputes and troubleshoot problems
- Comply with legal obligations
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
3.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
3.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
3.3 Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
3.4 Interactions with Other Users
If you interact with other users of the Website, those users may see your name, profile photo, and descriptions of your activity, including trading and listing items.
3.5 Business Transfers
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.
4. Your Rights Regarding Your Information
You have certain rights regarding your personal information. These include:
4.1 Account Information
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
4.2 Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Clicking the unsubscribe link in our emails
- Logging into your account settings and updating your preferences
- Contacting us using the contact information provided below
4.3 GDPR Rights
If you are a resident of the European Union, you have the following rights with respect to your personal data:
- The right to be informed about how your data is used
- The right to access your personal data
- The right to rectification if your data is inaccurate or incomplete
- The right to erasure (known as 'the right to be forgotten')
- The right to restrict processing of your data
- The right to data portability
- The right to object to the processing of your data
- Rights in relation to automated decision making and profiling
To exercise any of these rights, please contact us using the information provided at the end of this policy.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
6. Cookie Policy
We use cookies and similar tracking technologies on our website to collect and use personal information about you and to improve your experience.
6.1 What are Cookies
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
6.2 Cookies We Use
We use the following types of cookies:
- Essential Cookies: These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use the shopping cart, or make use of e-billing services.
- Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences.
- Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.
6.3 Managing Cookies
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
7. Contact Information
If you have questions or comments about this Privacy Policy, please contact us at:
D Market
191 Jackson Flats, Andersonton, SW15 4AF
Email: privacy@dmarket-cs2skins.com
Phone: +447252407273